2013 Dodge Grand Caravan

The contact owned a 2013 Dodge Grand Caravan. The contact stated while driving at 25-35 MPH with someone in the front passenger seat a semi-truck crashed into the rear of the vehicle. The vehicle spun seven times and continuously hit the concrete barriers on each side of the highway. The contact stated that the body of the vehicle shifted 5 inches away from the frame. The air bags were deployed but were deflated. The contact became unconscious temporarily and upon regaining consciousness, he noticed that he was laying flat in the front driver's seat as the seat had fractured into two. The contact also noticed that the driver's seatbelt had snapped. The contact was able to exit the vehicle with the assistance of emergency units and the fire department. The contact was transported to the hospital by the emergency unit. The contact sustained consistent middle back pain that would sometimes cause him to crawl instead of walking, numbness in both legs, consistent headaches, and Impaired vision. The other passenger sustained a seatbelt mark and trauma. A police report was filed. The vehicle was towed to a tow yard where it was totaled. The contact referenced NHTSA Campaign Number: 13V291000 (Air Bags). The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 69,000.

The contact owns a 2013 Dodge Grand Caravan. The contact stated that while driving at approximately 30 MPH, another vehicle crashed into the rear driver’s side moving the vehicle approximately 5ft. The air bags failed to deploy. As a result, the contact and his son sustained soreness in the neck. Medical attention was required. A police report was filed. The vehicle was damaged and towed to a tow yard. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer was not notified of the failure. The failure mileage was 68,000.

WHEELCHAIR-ACCESSIBLE CONVERSION BY FR CONVERSIONS INCLUDES A REPOSITIONED REAR SUSPENSION PANHARD ROD, THE SOLE LATERAL STABILITY LINK FOR THE AXLE. THE REPOSITIONED CHASSIS MOUNTING BRACKET FOR THE PANHARD ROD SEPARATED FROM THE VAN IN A STRAIGHT-ROAD SINGLE VEHICLE HIGHWAY ROLLOVER CRASH. EVIDENCE CURRENTLY SUPPORTS THAT THIS BRACKET MOUNTING (WELDED TO THE CONVERSION'S SHEET METAL) MAY HAVE PARTIALLY FAILED PRIOR TO THE ROLLOVER CRASH. THE LOSS OF FUNCTION OF A PANHARD ROD REDUCES VEHICLE CONTROLLABILITY. THIS COMPLAINT SUBMITTED BY A THIRD PARTY NOT INVOLVED WITH THE INCIDENT.

TL* THE CONTACT OWNED A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, ANOTHER VEHICLE FAILED TO OBEY A RED LIGHT AT 35 MPH AND CRASHED INTO THE FRONT OF THE CONTACTS VEHICLE. DURING THE CRASH THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED BUT THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED A RIGHT HIP AND AN ANKLE INJURY ALONG WITH A CONCUSSION. THE VEHICLE WAS DESTROYED AND TOWED AWAY. A POLICE REPORT WAS TAKEN AT THE SCENE. THE MANUFACTURER WAS CONTACTED AND AN INSPECTION WAS PERFORMED ON THE VEHICLE BUT NO PROBLEM WAS FOUND. THE LOCAL DEALER WAS NOTIFIED. THE CONTACT MENTIONED THAT THERE WAS A RECALL RELATED TO THE AIR BAGS ASSOCIATED WITH HER VEHICLE BUT THE RECALL INFORMATION WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 190,000.*DT *DT*JB CONSUMER STATED AIRBAG RECALL IN MY VEHICLE DUE TO DEFECTIVE SOFTWARE BEING INSTALLED AT THE FACTORY, WHICH WOULD CAUSE AIRBAG FAILURE IN AUTO ACCIDENT. CONSUMER WOULD LIKE TO REQUEST A VEHICLE EXAMINATION AND REVIEW OF AN AIRBAG SYSTEM FAILURE, IN AN AUTO ACCIDENT THAT TOTALED MY 2013 DODGE GRAND CARAVAN. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB *TR*JB

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A SIDE IMPACT COLLISION. THE AIR BAGS DID NOT DEPLOY. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE CONTACT'S WIFE SUFFERED A WHIPLASH. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. DUE TO THE SPEED (WHICH WAS UNKNOWN) OF THE COLLISION, THE DOOR PILLARS WERE DENTED. THE VEHICLE WAS DRIVEN TO A BODY SHOP AND WAS DEEMED OPERABLE. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.*TT THE CONSUMER STATED THE VEHICLE HAS SINCE BEEN DEEMED A TOTAL LOSS DUE TO A WIRING ISSUE CAUSED BY THE ACCIDENT. *JS *DT*JB AUDIO AVAILABLE *TR

TL* THE CONTACT OWNED A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER WAS DRIVING AT 45 MPH WHEN THE FRONT PASSENGER TIRE BLEW OUT CAUSING HER TO DRIVE UP A DIRT HILL FLYING 20 FEET IN THE AIR THAT LANDED THE VEHICLE UPSIDE DOWN. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER DID RECEIVE MEDICAL ATTENTION THAT REQUIRED HER TO BE MEDEVAC TO THE HOSPITAL, WHERE IT WAS DETERMINED THAT SHE FRACTURED HER T12 BONE LOCATED WITHIN HER BACK. IN ADDITION, THERE WAS TWO OTHER PASSENGERS ONE REFUSED TO RECEIVE MEDICAL ATTENTION. THE THIRD PASSENGER HOWEVER SUSTAINED UNDETAILED INJURIES OF A FRACTURED NOSE, FRACTURED BACK, AND SHATTERED HIP. THE VEHICLE WAS TOWED TO A LOCAL TOW YARD WHERE THE INSURANCE COMPANY WOULD REVIEW IT. THE INSURANCE COMPANY DECLARED THAT THE VEHICLE WAS DESTROYED. THE LOCAL DEALER (ANDERSON CHRYSLER DODGE JEEP RAM) WAS CONTACTED AT 928-764-5153 AND MADE AWARE OF THE FAILURE AND INFORMED THE OWNER TO CONTACT THE MANUFACTURER. THE MANUFACTURER WAS ALSO CONTACTED AND MADE AWARE OF THE FAILURE. THE MANUFACTURER SENT A FINAL LETTER THAT STATED AFTER THE INVESTIGATION THAT THE RATE OF DECELERATION TO ACTIVATE THE AIR BAG WAS NOT PRESENT, NO FURTHER ADDITIONAL ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. UPDATED 09/19/17 *BF ..UPDATED 09/25/17 *BF UPDATED 09/20/2017*JS ..UPDATED 09/21/17 *BF *JS *TR

TL* THE CONTACT OWNED A 2013 DODGE GRAND CARAVAN. WHILE DRIVING 20 MPH, ANOTHER VEHICLE STRUCK THE FRONT DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE FRONT DRIVER'S SIDE AIR BAGS FAILED TO DEPLOY; HOWEVER, THE PASSENGER SIDE AIR BAGS DEPLOYED. THE CONTACT SUFFERED BRUISING AND KNEE PAIN. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL FOR MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE AND THE CONTACT'S INSURANCE COMPANY CONFIRMED THAT THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V283000 (ELECTRICAL SYSTEM, AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

I WAS AT A STOP SIGN ON THE CORNER OF FERRY AND EIGHTH IN NILES, MI GETTING READY TO TURN NORTHBOUND; A TRUCK WAS GOING SOUTHBOUND AND IT WAS BLIZZARD AND ICY CONDITIONS OUT, HE WAS GOING TO FAST AND WHEN I TURNED RIGHT, HE HIT ME ON THE DRIVERS SIDE SPUN MY VEHICLE AROUND TWICE AND ENDED UP HITTING BOTH SIDES OF THE VEHICLE IN THE FRONT OF THE VAN TAKING THE WHOLE FRONT END OFF. NEITHER AIR BAGS WENT OFF AND MY GRANDDAUGHTER WAS ALSO IN THE FRONT PASSENGER SEAT. HE WAS GOING FAST ENOUGH THAT I ENDED UP NORTHBOUND KITTY CORNER ACROSS THE ROAD AND HE ENDED UP IN A TELEPHONE POLE. BOTH OF HIS AIRBAGS WENT OFF IN HIS TRUCK UPON IMPACT. THE BUMPER, HEADLIGHTS, FRAME WAS BENT, THE HOOD, THE WHOLE FRONT END WAS SMASHED, (OVER $8000 OF DAMAGE), BUT NO AIRBAGS. I COULD FEEL THE IMPACT FROM THE CRASH AND ENDED UP HAVING TO HAVE PHYSICAL THERAPY AND MY GRANDDAUGHTER HAD TO GO TO THE ER.. BOTH VEHICLES HAD TO BE TOWED. I HAD THE VAN FIXED AT A LICENSED SHOP, WHEN I CALLED AND ASKED DODGE WHY NEITHER AIRBAG DEPLOYED, BECAUSE THEY STATED THAT THEIR ARE SENSORS THAT GO OFF ON IMPACT AND MY BUMPER HAD TO BE REPLACED, THEY STATED, NO REPLY, BECAUSE I HAD NOT HAD IT DONE AT A DODGE DEALERSHIP. I AM STILL HAVING THERAPY FOR HIP AND BACK FROM IMPACT AND SETTLED WITH INSURANCE. I'M JUST WONDERING WHY THE AIRBAGS DID NOT GO OFF ON IMPACT, OTHER VEHICLE WAS GOING FASTER THAN WHAT HE SHOULD HAVE FOR CONDITIONS AND MORE THAN 25. *TR

THE DRIVERS SEAT BELT DOES NOT RETRACT AND HANGS LIMP TODAY. THE PROBLEM HAPPEND A COUPLE TIMES, BUT SEATBELT RETRACTED AND THEN I NOTIFIED DEALER IN LATE DECEMBER AFTER ANOTHER OCCURRANCE IN WHICH THAY DETERMINED THE SEATBELT WAS DEFECTIVE.BY NOT RETRACTING AND THEY ORDERED A REPLACEMENT SEAT BELT. THE SEAT BELT IS IN AND IT IS JUST A MATTER OF GETTING TO SERVICE, BUT IN THE MEANTIME, I EXPERIENCED A REAR COLLISION WHEN PARKED WITH DEFECTIVE SEAT BELT ON AND WISH I HAD A NON-DEFECTIVE SEAT BELT ON. I WILL ASK FOR THE SEAT BELT PART BACK IF YOU WOULD LIKE TO EXAMINE IT. I NEED A BUMPER TOO BUT THEY CAN KEEP THAT! *TR

this is the fourth time i am filing a complaint. My 2013 dodge grand caravan completely dies and looses all power going over 50 miles per hour. no warning, no codes appear, nothing. looses all power, power steering, brakes, etc. have to get to side of road, wait 20 minutes, then car will start. this has happened now over 25 times. The latest time i was driving on the expressway and the vehicle behind me almost crashed into me. this continues to be a safety issue and it is unclear as to why dodge is doing nothing about this despite multiple complaints by hundreds of drivers. I have spent $3000 so far trying to fix this to no avail, new battery, fuel pump, fuel filter, TPM relay, new keys, new programming, still happens. case manager from 2023 told me to take to dodge dealer, spent additional $800, but they had no root cause. happened again. case manager told me to take to a different dodge dealer for second opinion. No codes, no root cause, but charged $400 diagnostic fee. When is Dodge going to do something about this? How many complaints are needed? does someone have to get injured? just tell me how to fix it, that is what i and thousands of others this happens to need to know before someone gets killed.

HIT A DEER RIGHT BEFORE COLORADO BORDER IN NEBRASKA.

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT WAS SITTING AT A TRAFFIC STOP WHEN ANOTHER VEHICLE CRASHED INTO HIS REAR, CAUSING HIM TO CRASH INTO THE REAR OF A PRECEDING VEHICLE. THE DRIVER'S SIDE SEAT BELT FAILED TO RESTRAIN THE CONTACT. THE AIR BAGS ALSO FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS NEITHER REPAIRED NOR DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE AIR BAGS IN THE VEHICLE FAILED TO DEPLOY UPON IMPACT. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE DEALER FOR INSPECTION. THE CONTACT WAS ADVISED THAT IF HE HAD BEEN DRIVING AT GREATER SPEEDS, THEN THE AIR BAGS WOULD HAVE DEPLOYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.

TL* THE CONTACT OWNS 2013 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE HIS GIRLFRIEND WAS PARKING THE VEHICLE STALLED, STARTED SMOKING AND THEN CAUGHT FIRE IN THE ENGINE COMPARTMENT. THE CONTACT STATED THAT HE INSPECTED THE ENGINE COMPARTMENT AND NOTICED THAT WIRES, THE WIRE HARNESS AND OTHER ITEMS IN THE ENGINE WERE BURNT. THE FIRE DEPARTMENT WAS NOT CONTACTED HOWEVER, A BYSTANDER EXTINGUISHED THE FIRE WITH A WATER HOSE. THE CONTACT HAS NOT NOTIFIED A LOCAL DEALER. THE VEHICLE HAS NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER HAS NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE OPERATING THE VEHICLE, AN ELECTRICAL BURNING ODOR WAS PRESENT COMING FROM THE VENTS. ALSO, THE VEHICLE WOULD NOT IMMEDIATELY START WHEN THE IGNITION SWITCH WAS TURNED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TIPM WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. AN UNKNOWN DEALER WAS NOTIFIED OF THE FAILURES. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 32,000.

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR WINDOW SWITCH OVERHEATED AND STARTED TO SMOKE. THE VEHICLE WAS TAKEN TO A DEALER, WHERE THE REAR WINDOW SWITCH WAS REMOVED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.

While in a Parked Gear, my 2013 Dodge Grand Caravan Front Passenger Headrest Deployed/Exploded. There wasn't a collision nor accident

On July 28, 2024 I was getting ready to go to work. I got into my driver seat and sat down and the headrest deployed. Hitting me quite hard in the back of the head there was no accident or bumping of the vehicle, which would cause this. I had to go to work, but had a headache the entire evening due to this and woke up the next day being today still with a headache from the injury caused by the van headrest exploding

2013 DODGE CARAVAN DRIVER SIDE HEAD TEST DEPLOYED FOR NO REASON WHEN MY BROTHER FROM OUT OF TOWN TOOK MY CHILDREN TO THE SCHOOL BUS STOP THIS MORNING AUGUST 20TH 2019 NO ACCIDENT HAVE PICTURES OF DEPLOYED HEADREST ON DRIVER SEAT HAVE PICTURES OF PASSENGERS HEADREST IS FINE HAVE PICTURES OF FRONT AND BACK OF VEHICLE SHOWING NO DAMAGE. *DT *DT *DT *TR *DT *TR CONSUMER STATED DAREN DRINSKI WAS INJURED WHILE TAKING MY CHILDREN TO SCHOOL 8-20-19 ROUGHLY 6:30A.M. IT DEPLOYED HITTING HIM IN THE HEAD. WHICH CAUSED HIM TO HAVE A SEVERE HEADACHE THROWING UP YESTERDAY. HE FINALLY FELL ASLEEP ROUGHLY 3:00AM THIS MORNING 8-21-19 WOKE UP FEW HOURS LATER STILL WITH A HEADACHE FEELING NAUSEOUS AND NECK HURTING SO BAD HE COULD BARELY GET OUT OF BED. HE WENT TO THE EMERGENCY ROOM THIS MORNING 8-21-19. HE HAS NOW MISSED 2 DAYS OF WORK. IS NOT BEING RELEASED AT THE SOONEST 8-24-19. MAY NEED TO FOLLOW UP WITH PRIMARY DOCTOR IF STILL HAVING PAIN. THE EMERGENCY ROOM SAID HE HAD CERVICAL SPRAIN NECK CONTUSION. WE DID CONTACT DODGE THEMSELVES WHICH WAS SUCH A RUDE MISINFORMATION RIGHTFULLY A RUN AROUND CIRCUS. I'VE SPOKEN WITH CHRIS 8-20-19 WHO TOOK THE INITIAL REPORT TO SEND TO SPECIAL INVESTIGATIONS DEPARTMENT. CHRIS SAID I WOULD RECEIVE A PHONE CALL BY THIS MORNING 8-21-19. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

DRIVER'S HEADREST POPPED WHILE VEHICLE WAS STOPPED. CAUSED PAIN AND SUFFERING FOR DRIVER... HAD TO SEEK MEDICAL HELP (CHIROPRACTOR). DODGE REFUSED TO PAY FOR REPLACEMENT FOR THIS SAFETY DEVICE.