2023 Ford F-150
Problem Areas
Complaints Over Time
Recent Complaints
After a crash into a tree on the passenger side the airbags deployed and the truck immediately caught fire and the doors locked and would not open for any reason. The only way I was able to exit was busting through the front windshield. had I been severely injured or knocked unconscious the outcome of this would have been much different. The truck burned to the ground in 11 minutes. It has been inspected by the police and awaiting insurance representative to inspect. There were no warning no recalls regarding a crash that would lock the doors and not allow me to exit.
When pressing on the break to come to a stop pulling in parking space, my F150 quickly accelerated cause a crash into a building my 2 year old truck has been declared a total loss from insurance.
My Ford F150 was hit by another vehicle going at least 45 mph on the passenger which push my vehicle into another vehicle. However, the airbags was never deployed which cause injury to my right side from steering wheel.
The contact owned a 2023 Ford F150. The contact stated that while his wife was driving at 70 MPH, the driver's side wheel and axle detached, the driver lost control, and she crashed into the guard rail. There were no warning lights illuminated. The driver sustained injuries to her body, including burns, bruises, and neck and shoulder pain. The driver received medical attention in the emergency room. The air bags were deployed. There was no reported fire. A police report was filed. The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was deemed a total loss by the insurance company. The manufacturer was not informed about the failure. The failure mileage was approximately 178.
This vehicle started having issues. The truck would shut off going down the highway at 60-65 mph. The radio would blink on and off. The truck would shut down and not turn back on for multiple hours. Dealer couldn't replicate the problem. Our son utilized the truck to go and pick up LP gas for us from his shop. On the way back to our home, he stopped at a stop sign and suddenly noticed smoke coming from the dash. He attempted to put out the fire which was then raging under the dashboard and hood. He got the fire out, fire department arrived, truck ignited again. The fire department put out the truck. Son was burned trying to not have the truck explode with gas tanks in the back.
Complaint Description The vehicle is equipped with a Ford 10R80 10-speed automatic transmission that exhibits erratic and unpredictable shifting behavior. The transmission frequently hesitates, shifts harshly, or delays engagement, particularly when accelerating from a stop, slowing down, or attempting to merge into traffic. At times, the vehicle fails to deliver power when the accelerator is pressed, creating a delay in acceleration. This is especially dangerous when pulling into intersections, making left turns across traffic, or merging onto roadways where immediate and predictable power is required to avoid collisions. The transmission also downshifts harshly and unexpectedly, causing sudden jerking and brief deceleration. These events can occur without warning and increase the risk of loss of vehicle control or rear-end collisions, particularly in stop-and-go traffic or at low speeds. In addition, the transmission often clunks or lurches into gear, including when shifting from park to drive or reverse. This creates unsafe conditions in parking lots and low-speed environments where precise vehicle control is necessary to avoid pedestrians or other vehicles. Because these issues occur inconsistently and without warning, the driver cannot reliably anticipate vehicle response. This unpredictability represents a safety defect that increases the risk of a crash during normal driving conditions.
The contact owns a 2023 Ford F-150. The contact stated that while the contact's son was driving, the steering wheel failed to steer in the intended direction, and the steering wheel seized. No warning lights were illuminated. The contact stated that the failure occurred while the contact's son was driving on a busy three-lane highway. The contact's vehicle crashed into another vehicle. No injuries were sustained. A Police report was filed. The contact was informed by the tow truck driver that the steering wheel had seized and the vehicle was inoperable to drive. The vehicle was towed to a local tow yard. In addition, the contact stated that the contact's vehicle and the other vehicle were both damaged; however the contact was still waiting for the insurance adjuster. The contact was advised by the insurance company to contact the NHTSA Hotline and report the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000.
The contact owned a 2023 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle accelerated unintendedly and the front passenger side of the vehicle crashed into a tree. No warning lights were illuminated prior to the failure. The air bags were not deployed. No injuries were sustained and no medical attention was sought. A police report was filed. The vehicle was towed to a dealer where it was diagnosed that the vehicle was totaled; the failure cause was unknown. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 22,000.
On [XXX] at [XXX] I dropped my wife and 2 children off at the Funland Arcade in Deep Creek, Maryland. The parking lot was full from the holiday weekend and I was planning on taking the Lightning to a nearby charger while the family gamed so I double parked perpendicular to the arcade entrance, put the hazards on, and let them out. After the 3 of them got out, I placed the Lightning in reverse to back up 5-10 feet so that I could exit the parking lot through the same way I came in. Once I had enough space from reversing so I could make the turn to exit I placed the Lighting in drive. The moment the Lightning switched to drive it accelerated at a very high speed as if I was flooring the gas pedal, which I was not. The lightning was in one-petal mode which I always use unless I’m on a highway. I immediately began pumping the brakes but the truck would not stop, I probably slammed on the brake petal 4-5 times to no avail. I even tried shifting the truck back into park but it would not shift out of drive. I was able to luckily steer the truck into a hillside approximately 150 feet away. The truck ran over numerous small trees and shrubs before crashing to a stop approximately 16 feet up the hill. Shortly after the shock wore off, I slowly reversed the truck down the hill, exited the truck, and informed dozens of onlookers who came out of the arcade to see what the noise in the parking lot was from, that the truck just took off on its own but that I was fine. I called 911 and the police came. Luckily no people or vehicles were between the arcade entrance and the hillside or the outcome would have been significantly worse. This crash was witnessed first hand by wife and 2 children. I have grave safety concerns about this truck now and will not put my family or self back in it until Ford fixes this problem. I am making this complaint in case this information can help prevent future crashes of this vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While driving my 2023 Ford F-150 XLT through a parking lot at low speed, I attempted to stop and shift into reverse to avoid a tight turn between parked vehicles. With my foot firmly on the brake, I shifted into reverse—though the gear shift was abnormally resistant. The system indicated the vehicle was in reverse. Despite keeping my foot on the brake, the truck suddenly and forcefully accelerated on its own, overriding my braking input. It collided with two parked vehicles before I was able to bring it to a stop by turning off the engine. The vehicle continued to accelerate even while I applied firm pressure to the brake pedal, which depressed all the way to the floor and failed to stop the truck. At no point did I press the gas pedal. After impact, the gear shift remained in reverse with a blinking red light. No airbags deployed. This was an extremely dangerous situation that could have seriously injured someone had they been standing nearby. Additionally, for some time leading up to the incident, I noticed increasing difficulty shifting gears even with the brake fully depressed. At times when in park the light for other gear modes would turn on. Indicating the vehicle may be in another mode other than park. The brake pedal has also felt inconsistent, often requiring unusually deep and forceful pressure to stop, whether on highways, city streets, or in parking lots. This appears to be a critical failure of both the braking and transmission systems. I am extremely concerned for my safety and that of other Ford drivers. I am requesting a formal investigation into this matter
The contact owns a 2023 Ford F-150. The contact stated while driving at approximately 30 MPH, as he depressed the brake pedal to slow down for a traffic sign the vehicle was not slowing. The contact stated that he had depressed the brake pedal to the floorboards and the vehicle was not stopping. The contact stated that his vehicle ran the traffic sign and he crashed into a vehicle that was in the intersection on the driver's side rear wheel well. The contact stated no warning light was illuminated. The contact stated that the road surface was wet due to rain. The contact stated that his air bags were deployed. The contact stated that his front bumper was crushed and the hood was crumpled back. The contact stated that the state police were on the scene and issued a report. The contact stated that a neighbor drove him to a local emergency room. The contact stated that he had pain in his right knee, pain in his left wrist and minor cuts on his left wrist. The contact's vehicle was towed away from the scene. The contact was not sure what happened to the other vehicle. The manufacturer was not informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 21V533000 (Service Brakes, Hydraulic). The failure mileage was approximately 12,000.
I was stopped behind a car inside of a parking lot about 15 feet behind it and all of a sudden my engine rev up, accelerated unexpectedly, and the truck surged forward. I immediately put the brakes to the floorboard to try to stop the vehicle but it continued to lunge forward. I looked down for a split second and saw that my foot was completely on the break pedal to the floorboard. I that instant i tried to put it in neutral and I ended up putting it in park. Even though I try to stop, I ended up, hitting the car in front of me My truck is at the cerritos california ford dealership. I reported it to Ford customer service with the same information about how it happened as above There were no warning lamps Immediately after the accident happened within four hours, i drove my truck to the dealership after consulting with my insurance company and Ford customer service Ford customer service stated they wanted the truck at the dealership right away before any bodywork or repairs be completed from an outside collision center so they can inspect it
Stoped truck to get gas ! put in park ! When I got out of truck it went in reverse almost running me over !! Ripped my driver door all the way around to the front wheel before I could get it to stop !! It is equipped with a sensor to automatically put it in park when door opens !! But it did not happen !!!
The contact owns a 2023 Ford F-150. The contact stated that while her son was at a red light, the vehicle jolted forward crashing into the vehicle in front without warning. The automatic braking system failed to engage. No injuries were sustained. A police report was filed. The vehicle was not towed and was able to restart. The dealer was contacted, and the vehicle was not diagnosed or repaired The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 46,000.
Vehicle accelerates at low speeds when applying brake. It has happened 3 times in the past 6 months. Dealer was contacted and said no reports of this issue were on file. Most recent incident resulted in a minor collision.
On [XXX] as I was going in reverse the car started to accelerate out of control, I pumped the breaks and it increased speed, I then tried to power down truck and that did not work. My vehicle ended up going in ditch backwards and I hit a mailbox and ditch. Earlier in the week when I went to go from reverse to forward it felt like it was locked and then it would engage. I do not feel this is safe and will not ride the vehicle as I think there is something wrong mechanically with the truck. Police report will be uploaded in 1-2 days. My email address us [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2023 Ford F150 seemed to spontaneously ignite, resulting in total loss of F150 due to fire and extensive damage to a civilian pickup and trailer.
Reported a burning oil/chemical smell to the Ford service center early August and was told nothing was wrong. 2 days ago same smell appeared accompanied with large amount of smoke while driving. Immediately stopped and found flames behind drivers side front tire in engine. Put out the fire ourselves with fire extinguisher and was towed to nearest Ford service center. Ford states was a mechanical issue with the front differential causing an oil to leak, cause metal shavings, and ignite in flames.
My wife went to back out of our driveway. She was on the side of the driveway in some stones. She put the F150 into 4 Wheel High which she has done numerous times. She shifted the truck into reverse with her foot on the brake and the truck accelerated and hit a tree 10' away from the rear of the truck, The truck has been taken for evaluation. I have to report my truck accelerated on its own. I called Ford Motor twice and was on hold for an hour with no luck. There were no warnings at all on the dash. Insurance Adjuster looked at it and told me to have it towed the the body shop for further evaluation. My wife was hurt and a contractor was standing in the are near the tree. The Truck is now at SJM Auto in Sugarloaf PA
My truck features the B&O speakers and initially I heard a very loud pop on the passenger side of the vehicle. Radio and CarPlay was playing but no sound was coming from the speakers. Then an extremely loud static noise vibrated the entire truck through the speakers at full volume. I had family in the car and it scared everyone. Pulled over and shut the car off and the static persisted until the electronics fully shut off. Went back in the truck and turned it on and the static continued. On the 3rd try 5 minutes later the static finally stopped and everything worked “normal”.
