2004 Jeep Grand Cherokee

MY SON WAS INVOLVED IN AN UNEXPLAINED CAR ACCIDENT ON 9/26/15 IN OUR 2004 JEEP GRAND CHEROKEE. THE CRASH RESULTED IN EXTENSIVE PHYSICAL AND FIRE DAMAGE TO THE VEHICLE AND THE LOSS OF MY SON'S LIFE. IT WAS A BEAUTIFUL SUNNY DAY AND THE CAUSE REMAINS UNKNOWN. SHORTLY AFTER I RECEIVED NOTICE THAT HIS VEHICLE WAS INVOLVED IN RECALL R60 FOR UNINTENDED AIR BAG DEPLOYMENT WHICH COULD RESULT IN A CRASH. MY SON WAS A NEW DRIVER AND ANYTHING COULD HAVE HAPPENED. I HAVE CONTACTED CHRYSLER WHO INFORMS ME SINCE THE VEHICLE WAS TOTALLED AND DISPOSED OF PRIOR TO THE RECALL THEY CAN NOT HELP ME AND I MUST CONTACT THE SUBROGATION DEPARTMENT TO TRY TO GET MY INSURANCE COMPANY'S MONEY BACK. THIS IS NOT MY CONCERN THOUGH I HAVE NOTIFIED MY INSURANCE COMPANY. I'M ANGRY THAT THIS MAY BE THE REASON MY SON IS NO LONGER WITH ME AND ALL I GET IS A SO SORRY, THE CAR IS GONE, WE CAN'T HELP YOU. WELL SO IS MY SON. ..UPDATED 12/11/17 *BF *CN

OUR 2004 JEEP GRAND CHEROKEE WAS REAR ENDED AT A STOP LIGHT AND 2 OF THE 3 VECHICLES BURST INTO FLAMES AND BURNED COMPLETELY. UPDATED 12/20/10 *BF UPDATED 12/27/10 *TR UPDATED 04/03/13*LJ

VEHICLE NOT WORKING. *AK

On 10/21/21 myself and my child (rear passenger in booster safety seat) were in a solo vehicle accident that resulted in our vehicle hitting an embankment before rolling 3x landing on the wheels again in the right position on the same side of vehicle we originally had impact. We were less than 1 mile from our home, headed to school, there was no unsafe conditions, and I don't have any memory of the morning or accident due to severe injury and brain injury, but there's no reason or logical reason for me to be driving in the manner or at the speeds that I was. I passed a car in front of me on a very rural road right as we came upon the almost figure 8 curves on a road I drive everyday. The people I passed and many witnesses including my small child stated that I was gaining more speed as we came to the sharp curves, I crashed at approximately 65-70mph on a 30mph road, there were no brake marks or any sign of an attempt to slow down on my part, but I have too wonder because I am not sure anything that would have made me want to drive that recklessly, especially when I had my child in the vehicle. My child was asked what was happening before we wrecked and she said she heard a pop sound? And I said "oh [XXX]", that was the last thing that happened. We rolled 3x with not one airbag deploying, and the way that the jeep is caved in, I am very much interested in this model being looked over for structural flaws, pictures will be provided. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

I WAS DRIVING ON THE HIGHWAY AND HIT ANOTHER CAR THAT WAS STATIONARY ON THE SIDE OF THE ROAD. I HAD IMPACT ON THE RIGHT FRONT PASSENGER SIDE OF MY TRUCK, FLIPPING THEIR CAR AS WELL AS MY TRUCK. MY AIRBAGS DID NOT DEPLOY. I HAD NO INDICATION LIGHTS ON MY DASH AND HAD NO KNOWN ELECTRICAL ISSUES. LUCKY THE CAR I HIT WAS UNOCCUPIED AND I RECIEVED A FEW MINOR INJURIES.

TL* THE CONTACT OWNED A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED THE VEHICLE INDEPENDENTLY DRIFTED INTO THE RIGHT LANE AND THE CONTACT CORRECT THE VEHICLE DRIVING BACK INTO THE LEFT LANE. THE VEHICLE THEN STARTED TO SWAY IN AND SPUN OUT OF CONTROL COLLIDING WITH THE GUARDRAIL. THE CONTACT STATED THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE AS SHE SUSTAINED WHIPLASH AND BRUISING. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED A TOTAL LOSS. THE FAILURE MILEAGE WAS UNKNOWN. THE MANUFACTURER NOR LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. *DT*JB*DT*JB

TL* THE CONTACT OWNED A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH, THE CONTACT CRASHED THE VEHICLE INTO A POLE. HILLSTOP MOTORS IGNORED 2 IMPORTANT SAFETY RECALLS SINCE 8/25/15. CONSUMER PURCHASED DEFECTIVE VEHICLE ON 03/29/18. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT FAILED TO RESTRAIN. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE MANUFACTURER AND AN UNKNOWN DEALER WERE NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TOTALED AND TOWED TO A JUNK YARD. THE FAILURE MILEAGE WAS 43,000. *BF CONSUMER STATED SHE SUFFERED PHYSICAL AND PSYCHOLOGICAL INJURIES.*JB

TL* THE CONTACT OWNED A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, ANOTHER VEHICLE SWERVED INTO HER LANE AND CRASHED INTO HER VEHICLE. THE VEHICLE ROLLED OVER SEVERAL TIMES BEFORE COMING TO A COMPLETE STOP. THE AIR BAG WARNING LIGHT WAS ILLUMINATED PRIOR TO THE CRASH. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS) WHICH WAS SCHEDULED TO BE PERFORMED THE WEEK OF THE CRASH. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED A CONCUSSION. NO MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY. THE VEHICLE WAS DESTROYED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 238,000. THE VIN WAS MISSING A CHARACTER.

TL* THE CONTACT OWNED A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING 45 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TELEPHONE POLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL. THE CONTACT SUSTAINED SEVERE HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE SEAT BELT AND THE AIR BAG WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE SEAT BELT AND AIR BAG WARNING LIGHTS REMAINED ILLUMINATED AFTER THE RECALL REPAIR. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS THROUGH A PARKING LOT, SHE SWERVED FROM HITTING A DOG AND CRASHED INTO THE CONCERT BOTTOM PORTION OF A LIGHT POST. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO BOTH SHOULDERS, NECK AND BACK AS WELL AS THE FRONT PASSENGER SUSTAINED INJURIES TO HER NECK AND BOTH SHOULDERS WHICH BOTH NEEDED MEDICAL ATTENTION. NO POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000. UPDATED 06/28/17*LJ *CN

TL* THE CONTACT OWNED A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING 55 MPH, THE CONTACT WAS INVOLVED IN A FRONT END COLLISION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE KNEE, NECK, AND CHEST DUE TO THE RETRACTED SEAT BELT. THE CONTACT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE YARD THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 129,781. UPDATED 06/13/17*LJ *AS

TL* THE CONTACT OWNED A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING 55 MPH, THE CONTACT FELL ASLEEP AND CRASHED HEAD ON INTO SOME TREES. THE DRIVER AND PASSENGER SIDE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT WAS UNAWARE IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS). THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNED A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, BOTH FRONTAL AIR BAGS DEPLOYED INADVERTENTLY CAUSING THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THE CONTACT DID SUSTAIN INJURIES THAT REQUIRED MEDICAL ATTENTION DUE TO THE ACCIDENT. THERE WAS A POLICE REPORT FILED. THE VEHICLE WAS TOWED FROM THE SCENE OF THE ACCIDENT BACK TO THE CONTACTS HOME. THE VEHICLE WAS DEEMED TOTALED. THE CONTACT DID NOT RECEIVE NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS) UNTIL AFTER THE ACCIDENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.

TL* THE CONTACT OWNED A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE CRASHED AND FLIPPED OVER THREE TIMES. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE CRASHED INTO A TELEPHONE POLE AND MAILBOX. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACTS SUSTAINED MEDICAL ATTENTION FOR A CUT ON HER HEAD, SCRAPES, KNEE BRUISES, AND BRUISES ACROSS THE CHEST FROM THE SEAT BELT. THE OTHER PASSENGER SUSTAINED CUTS ON THE HANDS AND FACE. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNED A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE PELVIS, COLLAR BONE, RIGHT SHOULDER, LEG, AND ANKLE. MEDICAL ATTENTION WAS REQUIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT MECHANIC. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNED A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH GOING ACROSS A FOUR LANE INTERSECTION, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE CONTACT VEHICLE CAUSING THE VEHICLE TO TILT TO THE DRIVER SIDE. NEITHER OF THE FRONTAL AIR BAGS DEPLOYED, ONLY THE SIDE AIR BAG ON THE PASSENGER SIDE DEPLOYED SURING THE IMPACT. THE POLICE AND FIRE DEPARTMENT WERE AT THE SCENE. THE CONTACT WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL. THE NATURE OF THE INJURIES WERE GENERAL BRUISING TO THE HEAD, ARMS AND LEGS. THE CONTACT WAS TREATED AND RELEASED. THE VEHICLE WAS DESTROYED. THE CONTACT ALSO STATED THAT THE VEHICLE WAS REPAIRED UNDER A MANUFACTURERS AIR BAG RECALL A MONTH PRIOR TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNED A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH ON A DIRT ROAD, THE CONTACT'S VEHICLE WAS STRUCK ON THE REAR PASSENGER SIDE BY ANOTHER VEHICLE, SPIN OUT OF CONTROL, AND FLIPPED ONTO THE DRIVER'S SIDE. THE CONTACT STATED THAT THE DRIVER AND PASSENGER AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK, HEAD, AND BACK AND MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.

ON AUGUST 21 , MY SON AND I WERE PROCEEDING THROUGH AN INTERSECTION DOING APPROXIMATELY 40 MPH WHEN AN ONCOMING DRIVER FAILED TO YIELD AND TURNED DIRECTLY IN FRONT OF OUR JEEP. WE WERE WEARING OUR SEAT BELTS. WE BOTH SUSTAINED HEAD INJURIES AS A RESULT OF THE CRASH. I DON'T REMEMBER MUCH AFTERWARDS. WE ARE HEALING AND JUST THANKFUL WE ARE ABLE TO TELL OUR STORY. THE JEEP HAS BEEN DECLARED TOTALED DUE TO EXTENSIVE FRONT END DAMAGE AND A BENT FRAME. THINGS COULD HAVE BEEN A LOT WORSE. HOWEVER, I STILL HAVE TO WONDER WHY THE AIRBAGS DID NOT DEPLOY.

SWERVED TO AVOID A DEER AND ENDED UP IN THE DITCH. MY AIR BAG FAILED TO DEPLOY AND MY FACE HIT THE STEERING WHEEL. CUT ABOVE EYE REQUIRING STITCHES, MY TEETH CUT THROUGH MOUTH REQUIRING STITCHES. SEVERE CONCUSSION. COMPRESSION FRACTURES L1-L3, T4-T8 IN BACK. MY RIGHT CLAVICLE WAS BROKEN DUE TO SEAT BELT NOT CATCHING. AIR LIFTED TO HOSPITAL.

THIS VEHICLE WAS INVOLVED IN A MAJOR ROLL OFF A CLIFF, LANDING ON FRONT END ROLLING SEVERAL TIMES THEN ROLLED SIDE OVER SIDE. THE VEHICLE WAS A TOTAL LOSS. THE AIRBAGS ON BOTH SIDES FAILED TO DEPLOY DURING THIS ACCIDENT. THE DRIVER HAD MULTIPLE BRUISES AND CUTS AROUND HEAD, NECK AND ARMS. ALONG WITH A CONCUSSION THAT IS JUST BEGINNING TO CLEAR UP AFTER 2 WEEKS. *TR