2014 Jeep Grand Cherokee

TL* THE CONTACT OWNED A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT REAR ENDED A SEMI TRUCK AND DROVE INTO A FIELD. THE FRONT END OF THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES AND A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED AND TOWED. THE CAUSE OF THE FIRE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 38,000.

I REALLY NEED YOUR HELP. IN APRIL OF 2014 I BOUGHT A BRAND NEW JEEP GRAND CHEROKEE SUMMIT EDITION FOR $60,000. I WAS THRILLED TO HAVE FINALLY OWNED MY DREAM CAR SINCE 1997! I STARTED HAVING ISSUES WITH THE CAR IN AUGUST... AND WHEN I SAY ISSUES, I DON'T MEAN THE RADIO BLITZING OUT. THE CAR TURNED OFF IN THE MIDDLE OF A 4 WAY INTERSECTION AND WOULDN'T RESTART FOR 3-4 ATTEMPTS!!!! TERRIFIED I TOOK IT TO THE DEALERSHIP WHO SAID IT REGISTERED SOME CHECK ENGINE LIGHT CODES BUT THEY COULDN'T FIND WHY IT DID THAT. THEY TURNED THE LIGHT OFF AND HAD ME PICK THE CAR UP. AFTER REPEATING THE SAME THING, ABOUT 8-10 MORE TIMES THE CAR JUST SHUTTING OFF AND GOING BACK INTO THE SHOP A SECOND AND THIRD TIME THEY NOW SAID OH WE FIGURED OUT WHAT THE PROBLEM WAS AND ITS FIXED. I WAS THRILLED FOR THIS TO BE OVER! A COUPLE WEEKS LATER I WAS DRIVING ON THE FREEWAY GOING 65 MPH WITH NO CARS AROUND ME OR INSIGHT. ALL OF THE SUDDEN THE CAR DASHBOARD SAID BRAKE!!! AND THE CAR APPLIED THE ABS BRAKES AND ABRUPTLY SLOWED THE CAR DOWN TO 40 MPH!!!! I WAS SO SCARED AT THAT POINT, TO TOP IT OFF THE CAR AGAIN SHUT OFF AND THE CHECK ENGINE LIGHT BACK ON. I TOOK THE CAR TO THE DEALERSHIP FOR THE 4TH TIME WHERE THEY NOW HAVE PUT ME IN A RENTAL FOR 40 DAYS. THIS TIME I WAS TOLD MY CAR REGISTERED 57 CODES BUT THEY WERE NOT ABLE TO FIX OR DIAGNOSE THE PROBLEM. I EXPRESSED MY CONCERN WHEN I WAS ASKED TO PICK THE CAR UP. I DON'T FEEL SAFE IN THAT CAR AND I HAVE LOST FAITH IN THAT VEHICLE. I ASKED THAT THEY BUY THE CAR BACK SINCE IT LEGALLY FALLS UNDER THE LEMON LAW AND THEY REFUSED. THEY LEFT ME NO CHOICE BUT TO HIRE A LEMON LAW ATTORNEY. I NOW HAVE LOST FAITH IN JEEP/CHRYSLER FOR THE WAY THEY ARE HANDLING THIS. THEY WOULD RATHER PUT MYSELF AND OTHERS IN HARMS WAY THAN TO DO THE RIGHT THING. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Drivers airbag did not deploy in car accident that included substantial front and back end damage to vehicle. This vehicle was purchased used, and from a used car dealership just months prior to accident. Buyer had vehicle further inspected by a neutral third party to ensure safety. The side impact airbags deployed on impact. Head injuries were sustained when drivers head hit the sun visor then the windshield. There are pictures of the vehicle after the accident. The vehicle is currently in possession of the insurance company in another state. There was no indication that the airbag was defective prior to the accident.

The anti collision avoidance systems did not engage. Instead it seemed the vehicle sped up. It did not engage to stop a collision, I was at almost a stop. Vehicle seemed to speed up. Anti-collision systems did not engage at all. This system worked previously. It did not brake automatically nor avoid a collision. It caused an accident & there were minor injuries & totaling 2 vehicles mine (2014 Jeep Grand Cherokee Overland) & the other party to accidents truck.

I have Grand Cherokee SRT 2014 I am from Saudi Arabia. I was driving my vehicle in the right lane at a speed of 40 miles. There was a vehicle in the second lane that swerved onto my vehicle and forced me to crash into a light pole. The airbags did not deploy as the vehicle stopped due to the impact and not the brakes. I was hit while driving, and because I was wearing the seat belt, my rib cage muscles and other injuries were torn. Please investigate and help me. I have never got any fault in regard air bags even after the access ther is no fault light .

traveling on S Sterling Street in Morganton, NC on the morning of July 12, 2023. We were going speed limit20 mph on a one way street, then car made rumbling sound and accelerated on its own at approximately 60-70 mph. I put on brakes,but car did not slow down...weaved thru traffic to avoid hitting anyone..could not get car to slow down and unfortunately hit a car in front of us. All persons were taken to hospital..myself, my wife and person in the other car that was impacted. All persons suffered broken bones. Both cars were totaled. Since accident have read up on this type vehicle accelerating on its own. We were lucky no one was killed. This needs to be looked into before it takes a life.

The contact owned a 2014 Jeep Grand Cherokee Limited. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. Additionally, while the transmission was shifted into neutral (N), the vehicle stalled, causing the contact to crash into a tree. The contact sustained injuries, and medical attention was received. A police report was filed. The vehicle was towed to a tow yard. The vehicle was deemed totaled by the insurance company. Additionally, the contact stated that when he turned off the AC, the vehicle would shut off. The contact stated that while the transmission was shifted into drive (D) it inadvertently shifted into neutral (N). The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 99,000.

The contact owns a 2014 Jeep Grand Cherokee. The contact stated while reversing the vehicle in her residence, the vehicle hit a tree. The contact stated after she shifted gears to Drive, she lost control of the vehicle, which cause the vehicle to crash into a metal gate and into a brick wall. The contact stated she did depress the brake pedal but it failed to stop the vehicle. The contact stated no warning light was illuminated and the air bags did not deploy. The contact sustained bruises on her left arm and left leg from hitting the steering wheel. The contact did not seek medical attention. A police report was not filed since it was her residence. The vehicle was not drivable. The contact called the insurance company and had the vehicle towed to a towing lot. The insurance company has not assessed the vehicle. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 70,000. The VIN was not available.

My vehicle has a recall with the parts not available, I crash without prior warning, and injured. I have contact FCA US and other customer care numbers provided. My vehicle was repaired for the outer damage due to the collision, but my vehicle does not pass emission due to parts not being available. My car is drivable with very little power and can only drive a very low speed and locally. I have called about this matter for over a month and afraid that I will get in to another accident. I have not received information on when parts will be available. I had it checked and most probable other components require replacing due to the recall. This put me at risk and could have put my children at risk.

I was in a collision that impacted mostly the driver side of the vehicle and the front air bag did not deploy, only the side curtains.

THIS VEHICLE WAS IN A SIDE IMPACT COLLISION AND NONE OF THE AIR BAGS DEPLOYED. VEHICLE HAD IMPACT ON DRIVER AND REAR PASSENGER DOORS AS WELL AS FRONT FENDER.

I WAS INVOLVED IN A INTERSECTION COLLISION WHERE ANOTHER VEHICLE DIDN'T STOP AND DROVE IN FRONT OF MY 2014 JEEP GRAND CHEROKEE. I COLLIDED WITH THE DRIVERS DOOR TO THE REAR OF THE VEHICLE AT A 20 MPH SPEED. THE OTHER VEHICLES AIR BAGS DEPLOYED. MY JEEP SUSTAINED FRONT DAMAGE A CRACKED HOOD, GRILL, FROM BUMPER TORN OFF I BROKE MY RIGHT FOOT. MY AIR BAGS DIDN'T DEPLOY ON THE IMPACT AND I DIDN'T FEEL OR SEE A SENSOR EMERGENCY BRAKING

AFTER DRIVING OVER A CURB IN A BUSY RETAIL STORE PARKING LOT, MY 2014 JEEP GRAND CHEROKEE WENT INTO FULL ACCELERATION. I COULD NOT SLOW IT DOWN WITH BRAKING, AS THE BRAKE WAS TOTALLY INEFFECTIVE, ALTHOUGH I HAD FULL PRESSURE ON THE PEDAL. I CRASHED INTO ANOTHER VEHICLE, WHICH SEVERED MY LOWER CONTROL ARM, THE WHEEL SWUNG OUT AND WAS CUT INTO TWO PIECES, AND THE AXLE CAME OUT.AS A RESULT. I HAD REACHED SPEED EXCEEDING 40 MPH IN A SECOND OR TWO. IT WAS THE MOST TRAUMATIC EVENT I HAVE EVER BEEN IN. I HAVE RESEARCHED DOZENS OF ACCOUNTS OF THIS EXACT VEHICLE EXPERIENCING "SUA" OR SUDDEN UNINTENDED ACCELERATION WHERE IT COULD NOT BE SLOWED AND WENT INTO UNCONTROLLED SPEEDS LEADING TO CRASHES. HERE IS THE LINK: HTTP://M.CARCOMPLAINTS.COM/JEEP/GRAND_CHEROKEE/2014/ENGINE/VEHICLE_SPEED_CONTROL-4.SHTML I AM INJURED AS A RESULT AND WILL REQUIRE EXTENSIVE FOLLOW-UP MEDICAL CARE. I AM ENCLOSING PICTURES OF THE AFTERMATH. PLEASE HELP ME OBTAIN SOME ASSISTANCE FROM THIS MANUFACTURER TO PROVIDE COMPENSATION FOR MY LOSS AND SUBSEQUENT DAMAGES.*DT*DT*DT*JB*DT CONSUMER STATED I WAS CONTACTED BY THE FCA INSPECTION TEAM THAT THE INSPECTION WAS COMPLETED ON NOVEMBER 4. *JB*DT

TL* THE CONTACT OWNED A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH, THE VEHICLE WAS INVOLVED IN A CRASH. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE TIRE DETACHED FROM THE VEHICLE AND THE CONTACT STRUCK A DITCH ON THE SIDE OF THE ROAD. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE HEAD AND SPINE. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS DESTROYED AND TOWED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN), BUT THE PARTS WERE UNAVAILABLE PRIOR TO THE CRASH. THE FAILURE MILEAGE WAS 48,000. *BF *TT THE CONSUMER STATED THAT THE TIRE WAS NOT THE CAUSE OF THE ACCIDENT BUT THAT THE TIRE OFF AT THE TOW YARD.*TR

WAS INVOLVED IN AN ACCIDENT AND MY AIR BAGS DID NOT DEPLOY, IN WHICH I SUSTAINED A HEAD INJURY. THE VEHICLE WAS IN MOTION ON A CITY STREET DRIVING FORWARD.

TL* THE CONTACT OWNED A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING 45 MPH, THE CONTACT SWERVED TO AVOID A DEER. IN THE PROCESS, THE CONTACT'S VEHICLE CLIPPED THE DEER. THE VEHICLE LEFT THE ROADWAY, LANDED IN A DITCH, AND FLIPPED AND ROLLED OVER. NONE OF THE AIR BAGS DEPLOYED. THE DRIVER OF THE VEHICLE (THE CONTACT'S HUSBAND)SUSTAINED INJURIES TO THE FACE AND HEAD. THE CONTACT (SEATED IN THE FRONT SEAT) SUSTAINED INJURIES TO THE BACK THAT REQUIRED MEDICAL ATTENTION. THE CONTACT WAS UNAWARE IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED A TOTAL LOSS. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

TL* THE CONTACT OWNED A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 62 MPH, A LARGE TRACTOR TRAILER MERGED INTO THE CONTACT'S LANE AND CRASHED INTO THE CONTACT'S VEHICLE. THE CONTACT'S VEHICLE ROLLED OVER THREE TIMES. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED AND DESTROYED. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED INJURIES TO THE UPPER BODY, WHICH REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,978.

BAD ACCIDENT SIDE AND FRONT NO AIRBAGS DEPLOYMENT

WIFE PARKING ON 1ST FLOOR OF PARKING STRUCTURE IN DOWNTOWN GREEN BAY, WI JULY 13TH 2016. SHE SHIFTED TO REVERSE TO ADJUST THE VEHICLE SO AS TO ENTER THE PARKING SPACE CORRECTLY. THE VEHICLE STARTED TO MOVE BACK WHILE SHE LOOKED OVER HER SHOULDER TO SEE WHAT WAS BEHIND HER. ALL OF A SUDDEN THE TRUCK STOPPED GOING BACK & VIOLENTLY JERKED FORWARD. THE TRUCK STARTED MOVING RAPIDLY FORWARD EVEN THOUGH IT HAD NOT BEEN SHIFTED INTO DRIVE. THE FRONT TIRES JUMPED UP ON THE CURB AT THE FRONT OF THE PARKING SPOT. THE TRUCK HIT THE CEMENT WALL VIOLENTLY AT THE FRONT OF THE PARKING SPACE. THE FRONT OF THE TRUCK ACTUALLY WENT THROUGH A PORTION OF THE CEMENT WALL. THE MOTOR WAS REVVING LOUDLY WHILE THE TRUCK WAS PRESSED UP AGAINST THE WALL AS IF TRYING TO PUSH ITS WAY THROUGH THE WALL. WIFE HAD DIFFICULTY GETTING VEHICLE TO SHUT OFF AS THE PUSH BUTTON START WAS INEFFECTIVE DUE TO THE VEHICLE NOT SHIFTING EASILY OUT OF GEAR. THE ACCIDENT RESULTED IN $11K+ IN DAMAGES TO THE TRUCK AND $40K+ IN DAMAGES TO THE PARKING STRUCTURE. THERE IS A RECALL ON THE SHIFT LEVER FOR THE 2014 JEEP GRAND CHEROKEE WHICH IS S27/WHTSA 16V-240. TRIED TO GET RECALL FIXED A MONTH PRIOR TO THE CRASH BUT WAS ADVISED BY DEALER THE PARTS WERE NOT AVAILABLE AS OF YET. CRASH OCCURRED WHILE WAITING FOR PARTS TO BE AVAILABLE. CHRYSLER SAYS THIS RECALL IS NOT THE CAUSE OF THIS INCIDENT. RELUCTANTLY FILED ACCIDENT CLAIM WITH MY INSURANCE COMPANY. CLAIMS ADJUSTER ADVISED HE HAD 2 OTHER INCIDENTS WHERE THE INSURED CLAIMED THIS MODEL OF TRUCK HAD SHIFTED ITSELF INTO EITHER REVERSE OR DRIVE ON ITS OWN.

I PUT THE CAR INTO PARK, AND AS I WAS EXITING THE CAR, AT A DEAD END ROAD IN MY NEIGHBORHOOD, I REALIZED THAT THE CAR WAS GOING IN REVERSE, AS I WAS HALF IN AND HALF OUT OF THE CAR. THE DOOR KNOCKED ME TO THE GROUND, AND THE CAR ALMOST RAN OVER MY FOOT. I GOT ABRASIONS ON SEVERAL AREAS OF MY BODY, SPRAINED MY KNEE, ELBOW AND MY HAND. MY GLASSES ALSO GOT RAN OVER AND WERE DESTROYED. THE CAR KEPT GOING IN REVERSE, AND HIT A CHAIN LINK FENCE BEFORE I COULD RUN TO CATCH UP TO IT. THE REAR HATCH DOOR IS ALL SCRATCHED, THE WINDOW SCRATCHED, THE LEFT REAR QUARTER PANEL IS DENTED AND SCRATCHED, INSIDE THE HATCH ON THE LEFT HAND SIDE OF THE FRAME IS SCRATCHED AND DENTED, THE LEFT REAR LIGHT IS BROKEN. I CALLED BROWN'S JEEP IN PATCHOGUE, NY AFTER RECEIVING THIS RECALL APPROX 8 WEEKS AGO, TO SCHEDULE AN APPOINTMENT TO HAVE THE RECALL FIXED, AND WAS TOLD BY THEM THAT EVERYONE WAS CALLING ABOUT THAT RECALL, AND I'D HAVE TO BE PUT ON A WAITING LIST FOR THE RECALL. I HAVEN'T HEARD A WORD FROM THEM SINCE. I FEEL AS THOUGH JEEP SHOULD PAY FOR ALL THE REPAIRS TO MY VEHICLE AND FIX THE RECALL ASAP, AS WELL AS PAY FOR NEW GLASSES FOR ME, AND GIVE ME A LOANER CAR UNTIL THE REPAIRS ARE COMPLETE. I ALSO THINK I SHOULD BE COMPENSATED FOR GETTING BANGED UP, ALTHOUGH I DIDN'T BREAK ANY BONES. IT WAS VERY SCARY. I GOT A POLICE REPORT AS WELL.