2012 Jeep Grand Cherokee

IN 2016, MY 2012 JEEP GRAND CHEROKEE LAREDO HAD ABOUT 38K MILES WHEN I FOUND OUT THAT MY VEHICLES RACK AND PINION HAD A "MINOR LEAK" THAT THEY SERVICE CENTER RECOMMENDED I "KEEP AN EYE ON." THIS WAS SOMETHING I REALLY NEEDED TO SAVE FOR BECAUSE IT WOULD COST $3000 TO REPAIR AND I HAD JUST PURCHASED THE VEHICLE! LESS THAN A WEEK LATER I WAS IN AN ACCIDENT BECAUSE I LOST POWER STEERING WHILE DRIVING WITH MY FAMILY. THIS FORCED ME TO REPLACE THE RACK AND PINION AS WELL AS FURTHER DAMAGE. THIS IS PRETTY UNUSUAL FOR A CAR WITH MILEAGE THAT LOW. ADDITIONALLY, IT IS RIDICULOUS THAT THIS ISSUE HASN'T BEEN A SUFFICIENT IMPETUS FOR INVESTIGATION CONSIDERING HOW UBIQUITOUS THAT EXACT CLAIM IS AMONG JGCL OWNERS. THESE COMMON CLAIMS SUGGEST THAT THE ISSUE ISNT CAUSED BY THE DRIVER, BUT IS IN FACT, A MANUFACTURERS DEFECT. APPROPRIATELY, THE MANUFACTURER IS OBLIGATED TO REMEDY THIS DEFECT.. THE CONSUMER STATED THE ALTERNATOR FAILED AND CAUSED A FIRE. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS AS THE VEHICLE EXHIBITED THE FAILURE DESCRIBED IN A RECALL. *JS *JS*DT*JB

The contact owned a 2012 Jeep Grand Cherokee. The contact stated that while idled, her husband released the brake pedal to accelerate when the vehicle rear-ended another vehicle. The air bags failed to deploy. The contact’s husband pulled the vehicle off the road and turned off the vehicle when the electrical started to malfunction. The contact stated that the doors were inadvertently locked while her husband was inside the vehicle. The contact then stated that the doors failed to unlock. The local authorities were notified of the failure and were able to remove the contact’s husband from the vehicle as the contact started to notice smoke at the hood of the vehicle. The contact then stated that the vehicle caught fire and disintegrated into flames. No injuries were sustained. No medical attention was required. A police report was filed. The fire department was notified, and the fire was extinguished. The vehicle was towed to a collision lot and deemed a total loss by the insurance company. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 55,000.

My Airbags did not deploy and I believe my seatbelt also did not work properly. I was struck head on (front end to front end) inside a tunnel by a pickup truck (ram 3500) Going appx. 40mph and my air bags did not deploy and my head hit my windshield so I’m unsure if seatbelts worked properly as I was using mine. My insurance company is storing it now for me as it is most likely totaled. My insurance is handling my property damage case, as far as I know it has not been to any dealer/mechanic and again is most likely beyond repair unfortunately. Colorado state patrol inspected both vehicles involved, I know my insurance is holding the vehicle now, I’m not sure about the other driver as I am struggling to find help with litigation. I had no warning from my car nor otherr driver, not sure if this is because I was entering the single lane tunnel. he did not use horn flash light anything like that, I laid on my horn and cut my wheel right but being in a tunnel with a wall of rock/mountain, there’s was no avoiding him.

On or about December 15 2020 my wife was on her way to work and hit a water puddle and hydroplaned at 60 miles per hour and lost control and hit the wall head on at 55 mph and no airbags deployed I have the car in my front yard

My husband was involved in a serious collision with another vehicle on July 20, 2023 and he sustained serious injuries because the airbags never deployed.

TO WHOM IT MAY CONCERN, I AM WRITING THIS LETTER IN REGARDS TO MY PREVIOUS VEHICLE THAT WAS INVOLVED IN A ACCIDENT. THIS VEHICLE HAD NO WORK DONE, MEANING THE RECALLS ON IT WERE NEVER DONE.AND FOR THAT REASON, I HOLD THE MANUFACTURER RESPONSIBLE FOR NOT MAKING SURE THE PREVIOUS IWNERS/DEALERS ARE HELD ACCOUNTABLE FOR THEIR ACTIONS. THERE WERE A TOTAL OF 10 RECALLS ON THIS VEHICLE STARTING FROM 9-26-2011 TO 11-14-2019. AND FOR THAT FAILURE, IT LEAD TO AN ALMOST FATAL ACCIDENT OF MY LIVED ONE. I HAVE ALL THE NECESSARY PAPERWORK CONCERNING THIS MATTER.

TL* THE CONTACT OWNED A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 35-40 MPH, THE VEHICLE STALLED AND THE STEERING WHEEL SEIZED WHILE GOING OVER A SPEED BUMP AND HIT A TREE. THE FRONT DRIVER'S AND PASSENGER AIR BAGS DEPLOYED. THE CONTACT SUFFERED INJURIES TO HIS LOWER BACK AND HEAD. MEDICAL ATTENTION WAS RECEIVED AS THE CONTACT WAS TRANSPORTED BY AMBULANCE. A POLICE REPORT WAS FILED. THE CONTACT WAS UNAWARE IF THE VEHICLE WAS TOWED OR NOT. THE DEALER HILL KELLY DODGE (6171 PENSACOLA BLVD, PENSACOLA, FL 32505) WAS NOTIFIED A DAY PRIOR TO THE COLLISION ABOUT SEVERAL WARNING LIGHTS THAT ILLUMINATED (CHECK ENGINE, SERVICE 4-WHEEL DRIVE, TRACTION CONTROL) AND SCHEDULED AN UPCOMING APPOINTMENT TO GET THE VEHICLE DIAGNOSED AS WELL AS THE RECALL REPAIR FOR NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 145,000.

IT WAS RAINING I HAD TO START BREAKING WAS GETTING CLOSE TO A RED LIGHT, COULD NOT STOP AND CRASHED INTO ANOTHER CAR AND TOTALED MINE AND INJURED ME.

I WAS DRIVING MY JEEP ON THE HIGHWAY AT 55 MPH AND TRAFFIC SLOWED DOWN. I WENT TO BRAKE TO SLOW DOWN AND MY VEHICLE DIDN'T SLOW. IT FELT AS IF MY BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND I ATTEMPTED TO MOVE INTO THE OTHER LANE, BUT MY JEEP HIT THE CAR IN FRONT OF ME AND SUFFERED $9,000 WORTH OF DAMAGE. I ALSO WAS INJURED REQUIRING SURGERY ON MY FOOT THAT WAS ON THE BRAKE PEDAL. *DT *DT CONSUMER STATED CAR IS REPAIRED.*JB *DT CONSUMER STATED I HAVE THE INVOICE, HOWEVER FROM MY UNDERSTANDING THEY DID NOT DO ANYTHING WITH THE BRAKES. I STILL FEEL THERE WAS/IS AN ISSUE WITH THEM. I CAN FORWARD THE INVOICE IF NEEDED, BUT IT DOES NOT MENTION THE BRAKES. I DID ASK THE SHOP AND MY INSURANCE TO HAVE THE BRAKES CHECKED. MY FATHER IN LAW PICKED UP THE CAR FOR ME AND SAID THAT THE SHOP TOLD HIM THE BRAKES WERE FINE. CONSUMER DID NOT HAVE ISSUES BEFORE WITH BRAKE SYSTEM.*JB PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB *DT*JB

CAR SUDDENLY ACCELERATED ON ITS OWN WHEN SLOWLY BEING DRIVEN IN REVERSE IN DRIVEWAY. SHOT BACKWARDS AND EVENTUALLY HIT TREE AND STOPPED. THIS WAS NOT USER ERROR. THE FLOOR MAT WAS NOT STUCK. ALL THIS WAS CHECKED.

ON JUNE 24, 2016, BETWEEN 1:30 PM AND 2 PM, I WAS DRIVING FROM BRENTWOOD CA TO VALLEJO CA ON HWY 780 W AND AFTER TURNING A CURVE ON THE FREEWAY WHICH SLOPED DOWN TOWARDS CURTOLA PARKWAY, I APPLIED THE BRAKES AT ABOUT 30 MILES PER HOUR AFTER I EMERGED FROM THE OVERPASS WHICH WAS AT LEAST 5 CAR LENGTHS BEFORE THE CARS AHEAD OF ME WHICH WAS STOPPED AT A RED TRAFFIC LIGHT. HOWEVER, THE JEEP CONTINUED TO ROLL EVEN THOUGH I PRESSED ON THE BRAKES TO THE FLOOR BOARD. WHEN I REALIZED THE JEEP DID NOT STOP, AFTER CHECKING FOR VEHICLES ON THE LEFT FROM THE REAR VIEW MIRROR, I SWERVED TO THE LEFT TO AVOID HITTING THE TRUCK IN FRONT OF ME, BUT I STILL HIT THE LEFT CORNER OF THE NISSAN TRUCK IN FRONT OF ME BUT THE TRUCK DID NOT HIT THE VEHICLE IN FRONT OF HIM. I DAMAGED THE RIGHT CORNER OF THE FRONT OF MY JEEP. THE JEEP IS UNSAFE BECAUSE THE BRAKES FAILED AND WOULD HAVE CAUSED A FATAL ACCIDENT TO ME, MY THREE PASSENGERS, AND OTHER VEHICLES HAD I BEEN TRAVELLING AT A HIGH SPEED. I COMPLIED WITH ALL AVAILABLE RECALL REPAIRS INCLUDING THE BRAKE RECALL IN 2014 AND ALL THE SUGGESTED CHRYSLER MAINTENANCE ON THE JEEP. I REPORTED THE ACCIDENT TO MY INSURANCE GEICO AND TO CHRYSLER.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE MAKING A TURN, THE CONTACT CRASHED INTO THE FRONT DRIVER SIDE OF ANOTHER VEHICLE. THE CONTACT SUSTAINED MINOR WHIPLASH THAT DID NOT REQUIRE MEDICAL ATTENTION. THE AIR BAGS DID NOT DEPLOY WITH THE MASSIVE IMPACT. A POLICE REPORT WAS FILED. THE INSURANCE COMPANY TOWED THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,500.

TL* THE CONTACT OWNED A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS PARKED AND SHIFTED INTO REVERSE, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING AND CRASHED. THE CONTACT SUFFERED A FRACTURED NOSE THAT INJURED THE SINUS CAVITIES AND A FRACTURED RIB. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 120,000. UPDATED 05/10/16*LJ UPDATED 05/24/18*JB

2012 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO BRAKE SYSTEM RECALL NOTICES. *SMD THE CONSUMER STATED SHE DID NOT KNOW ABOUT THE BRAKE RECALL. HOWEVER, BY THAT TIME, SHE HAD ALREADY HIT FOUR VEHICLES, BECAUSE SHE WAS NOT ABLE TO STOP. ALSO, TWO DAYS AFTER THE VEHICLE WAS PURCHASED, SHE WENT TO START IT, BUT IT WOULDN'T START. THE VEHICLE STALLED WHILE AT A STOP SIGN. *JB THE CONSUMER SENT IN A RECALL REGARDING THE SUN VISOR. UPDATED 03/24/16.*JB

TL* THE CONTACT OWNED A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING DOWN A STEEP HILL, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO STOP THE VEHICLE. THE CONTACT CRASHED INTO A TREE. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED FIVE FRACTURED RIBS AS WELL AS A FRACTURED RIGHT ANKLE. THE PASSENGER SUSTAINED A CONCUSSION. MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. UPDATED 11/06/15*LJ UPDATED 2/2/2016 *JS

TL* THE CONTACT OWNED A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE CONTACT SUSTAINED A BACK INJURY THAT REQUIRED MEDICAL ATTENTION. THE DRIVER OF THE OTHER VEHICLE SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. IT WAS UNKNOWN IF A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V104000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 600.

TL* THE CONTACT OWNED A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH ON AN ICY ROAD, THE VEHICLE SLID AND VEERED OFF THE ROAD. THE VEHICLE FLIPPED OVER SEVERAL TIMES DOWN AN EMBANKMENT AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND FOUR INJURIES WERE REPORTED THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE PARKING WITH THE BRAKES ENGAGED, THE VEHICLE ERRONEOUSLY ACCELERATED AND TRAVELED OVER A BUSH, A HILL, CROSSED A FOUR LANE ROAD AND THEN CRASHED INTO A TREE. THE CONTACT INDICATED THAT THE AIR BAGS FAILED TO DEPLOY AND THE ENGINE CONTINUED TO REV AFTER THE CONTACT EXITED THE VEHICLE. THE CONTACT THEN REMOVED THE KEY TO SHUT OFF THE ENGINE. THE CONTACT SUFFERED A BRUISED CHEST DURING THE INCIDENT BUT DID NOT REQUIRE MEDICAL TREATMENT. A POLICE REPORT WAS TAKEN AT THE SCENE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 53,500. UPDATED 11/21/14*CN THE CONSUMER STATED THE VEHICLE WAS PUT IN PARK, BEFORE SHE EXITED, WITH THE ENGINE STILL RUNNING. UPDATED 12/02/14

The contact owned a 2012 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, she noticed a fuel odor throughout the vehicle. The contact then stated that the hood of the vehicle started to catch fire. The contact was able to navigate the vehicle off the road. The check engine warning light was illuminated. The fire department was notified, and the fire was extinguished. A fire report was filed. The contact suffered an asthma attack that required medical attention. The dealer was notified of the failure and the vehicle was towed by the dealer to a tow lot. The vehicle was not diagnosed or repaired. The vehicle was deemed a total loss by the insurance company. The manufacturer was notified of the failure and a case was opened. The failure mileage was unavailable.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING AT 65 MPH, THE FRONT PASSENGER SIDE VISOR BEHIND THE HEADLINER CAUGHT FIRE. THE CONTACT STATED THAT THE PASSENGER SIDE COLUMN, THE VISOR, AND THE HEADLINER WITH VARIOUS WIRES HAD TO BE RIPPED OFF TO STOP THE FIRE. THE CONTACT EXTINGUISHED THE FIRE. THE CONTACT WAS INJURED, BUT MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000.