2007 Jeep Grand Cherokee
Problem Areas
Complaints Over Time
Recent Complaints
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING 45 MPH, THE BRAKES FAILED TO RESPOND AND THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. NONE OF THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED MINOR HEADACHES AND WHIPLASH, AND THE CHILD PASSENGER SEATED IN THE REAR SUSTAINED WHIPLASH. BOTH OCCUPANTS RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. A DEALER WAS NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE INSURANCE COMPANY WAS NOTIFIED AND THE VEHICLE WAS TOWED TO A FACILITY. THE CONTACT STATED THAT THE INDEPENDENT SOURCE THAT SOLD HER THE VEHICLE MADE NO MENTION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM), WHICH WAS RELATED TO THE CRASH. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: PE14017 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS NOT AVAILABLE. *DT*JB *DT CONSUMER STATED THE AIRBAG DID NOT DEPLOY AT 45MPH WHEN HER DAUGHTER HIT ANOTHER CAR.*JB *DT*JB
UNCERTAIN BUT THE VEHICLE WAS IN MOTION THE BRAKES FAILED TO STOP THE VEHICLE MAKING CONTACT WITH ANOTHER VECHICLE AT APPROXIMATELY 50 MPH AIRBAGS FAILED TO DEPLOY. SEE ALSO 11143883. *DSY *DT *JB
VECHICLE WAS IN MOTION BRAKES FAILED, CAUSING FRONT END OF JEEP TO MAKE CONTACT WITH ANOTHER VECHICLE APPOX. SPEED AT TIME OF IMPACT 60 MPH AIRBAGS FAILED TO DEPLOY. SEE ALSO 11143877. *DSY
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING AT 35 MPH AND MAKING A LEFT TURN, THE VEHICLE STALLED AND ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE HEAD AND NECK THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. A WEEK LATER, THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE STALLED AS THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A HEAD INJURY AND THE DRIVER OF THE OTHER VEHICLE SUSTAINED A HEAD INJURY, WHICH BOTH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.
DROVE FROM CA TO AZ. TURNED JEEP ENGINE OFF !!! VISIT WITH SON & LEAVE TRAILER I HAD BEEN TOWING. I TURN IGNITION ON PUT IN DRIVE NEVER TOUCHED ACCELERATOR. JEEP SPEED OUT QUICKLY (SUDDEN ACCELERATION) OUT OF DRIVEWAY TOWARDS HOME ACROSS STREET - TWO CARS IN DRIVEWAY. GRABBED STEERING WHEEL VEERING JEEP AWAY FROM HOME & TWO PARKED VEHICLES. WENT DOWN EMBANKMENT AND DID 360. I FLIPPED JEEP AND IT STOPPED ENDED UP ON PASSENGER SIDE. NEIGHBORS & SON SAW ENTIRE CRASH. COULD NOT BREATHE DUE TO SEAT BELT CRUSHING CHEST & ME BEING UPSIDE DOWN. SON PULLED SEAT BELT FROM CRUSHING ME. AMBULANCE TO ER AND NO NEURO ON DUTY TOLD COULD TAKE ME VEGAS 2 TO 3 HOURS AWAY. FINALLY WENT TO NEURO TOLD POST CONCUSSION SYNDROME. AFTER LITTLE HELP, WENT TO BOULDER CO NEURO CENTER AND TOLD POST CONCUSSION SYNDROME, PTSD AND VESTIBULAR PROBLEMS WAS IN REHAB THERAPY ONE MONTH. KEEP JEEP IN GARAGE TO PROTECT THE EVIDENCE BUT NO ATTORNEY FIRM WOULD TAKE CASE AS STATED THE CRASH "DID NOT IMPACT THE REST OF MY LIFE" TOLD BY AZ ATTORNEY FIRM. I WORKED FED COURTS IN LOS ANGELES, CA OVER 20 YEARS AND CAN SAY EMPHATICALLY THERE WAS NO DRIVER ERROR. I KEPT FOR 3 MONTHS LOOKING FOR ATTORNEY FIRM BUT IN THE INTERIM I FOUND [XXX] WITH CONSUMER AFFAIRS AND REALIZED OTHER PEOPLE WHO DEALT WITH SAME "SUDDEN ACCELERATION" WERE GIVEN RESULTS "DRIVER ERROR". I MADE A REPORT WITH CONSUMER AFFAIRS AND WAS TOLD TO BRING MY STORY TO YOUR AGENCY AS WELL. AAA INSURANCE COMPANY TOTALED JEEP AND PICKED IT UP JUNE 30TH AND SAID " NOT DRIVER ERROR" BUT MECHANICAL. PLEASE INVESTIGATE AND INFORM OTHERS TO PROTECT THEMSELVES AND THEIR FAMILIES. A RECALL NEEDS TO HAPPEN. NOTHING CAN HELP ME NOW BUT I CAN TELL YOU I AM TELLING EVERYONE ON SOCIAL MEDIA AND GETTING THE WORD OUT AS THIS NEVER SHOULD HAVE HAPPENED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT WAS SITTING AT A RED LIGHT WHEN ANOTHER VEHICLE CRASHED INTO HER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE SPINE AND A CONCUSSION. THE VEHICLE WAS DESTROYED AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
TL*THE CONTACT OWNS A 2007 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE WAS INVOLVED IN A HEAD ON CRASH AND THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT WAS INJURED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THAT A FAILURE DID NOT EXIST IN THE VEHICLE. THE DEALER STATED THAT THE AIR BAGS FUNCTIONED AS INTENDED. THE VEHICLE WAS IN THE DEALERS POSSESSION TO HAVE THE BODY DAMAGE REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 27,000.
I WAS STOPPING WHEN I WAS REAR-ENDED BY A VEHICLE GOING APPROXIMATELY 60 MILES PER HOUR. THE IMPACT OF THE COLLISION PUSHED ME INTO THE VEHICLE IN FRONT OF ME. MY SEAT BELT (ONE PIECE) EXPERIENCED A PARTIAL FAILURE. THE LAP BAND LOCKED UP, HOWEVER THE SHOULDER PIECE FAILED TO LOCK, CAUSING MY HEAD TO HIT THE STEERING WHEEL. IN THE EMERGENCY ROOM, I RECEIVED 5 STITCHES ON THE BRIDGE OF MY NOSE AND AM EXPERIENCING SIGNIFICANT BRUISING AND SWELLING OF THE FACE. *TR
WHILE DRIVING THE CAR STALLS OUT. AT SPEEDS 5-40 MPH AND STARTS RIGHT BACK UP. I TAKE TO THE DEALER 17 TIMES FOR THE SAME PROBLEM . CHRYSLER CORP TOLD IT IS NOT A LEMON. WHAT CAN TO DO WITH THIS CAR. *TR
THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED THE CONTACT TRIED TO APPLY THE BRAKES AND NOTHING HAPPENED. THE CONTACT HIT A RCOK WALL,THE CONTACT HIT A PICKUP AT AN ANGLE ON THE FRONT LEFT FENDER AND THE WALL AT THE SAME TIME, THE IMPACT PUSHED THE PICKUP INTO A LEXUS SUV.THE CONTACTS AIR BAGS NEVER DEPLOYED.THE VEHICLE CAME TO AN ABRUPT STOP.TWO POLICE OFFICERS ARRIVED ON THE SCENE. THE CONTACT SUSTAINED INJURIES TO HEAD, FACE, NECK, SHOULDER,CHEST, BACK, RIGHT FOREAM, SHINS AND RIGHT ANKLE. THERE WAS A TOTAL OF THREE VEHICLES INVOLVED. THE CONTACTS VEHICLE WAS CONSIDERED A TOTAL LOSS.THE CONTACT LATER WAS TOLD THERE WAS A RECALL ON THE VEHICLE 06V493000 FOR THE BRAKES. THE CURRENT AND FAILURE MILEAGE WAS 4071.
TL*THE CONTACT OWNS A 2007 JEEP CHEROKEE. THE VEHICLE WAS A LOANER FROM THE DEALER. WHILE DRIVING 60 MPH, THE CONTACT STRUCK A DEER WITH THE FRONT OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING INDICATOR LIGHTS AND THE WEATHER WAS NOT A FACTOR. THE DRIVER SUSTAINED BACK INJURIES. THE FRONT GRILL, BUMPER, AND FRONT PASSENGER SIDE WERE DENTED AND CRACKED. THE HOOD IS DENTED AND THERE IS SOME LEAKING AND DAMAGE TO THE VEHICLE'S UNDERCARRIAGE. THE CONTACT HAS A POLICE REPORT AND PICTURES OF THE DAMAGE. THE CURRENT AND FAILURE MILEAGES WERE 2,900.
I was pulling into the gas station to get some gas. I'm used to use a 2-ft drive so what I could not lift my left foot to put pressure on the brake I used my right foot. It slipped off the brake and after the accelerator and I hit a small Pole stopping me from going into the gas station front door. Just could have been raised up to a work accident I had a couple weeks prior.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATE 40 MPH THE BRAKING SYSTEM FAILED WHILE ATTEMPTING TO STOP CAUSING THE VEHICLE TO DRIVE THROUGH A BUSY INTERSECTION AND CRASH INTO A FENCE. NO INJURIES WERE REPORTED AND DAYS LATER A POLICE REPORT WAS FILED(#191013164648947). THE VEHICLE WAS NOT TOWED AND WAS STILL OPERABLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER GATEWAY JEEP/CHRYSLER(4103 INTERSTATE 10E, ORANGE TX) WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 106,000.
RECALL HAS BEEN OPEN FOR YEARS REGARDING THE IGNITION SWITCH BUT CHRYSLER NEVER HAS THE PART. FURTHER, THIS CAR HAS NUMEROUS REPORTS OF BRAKING ISSUES THAT ARE SPORADIC AND IT CAUSED ME TO REAR-END A VEHICLE ON NOV. 2, LUCKILY AT A VERY LOW RATE OF SPEED. I LET MY FOOT OFF THE BRAKE TO INCH FORWARD AND IT WOULD NOT ENGAGE AGAIN WHEN I PRESSED IT AGAIN MOMENTS LATER. MECHANIC COULDN'T REPLICATE THE ISSUE BUT THAT IS TYPICAL FOR CHRYSLER IT SEEMS.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND MAKING A RIGHT TURN, THE VEHICLE STALLED. AS A RESULT, THE CONTACT CRASHED INTO A STOP SIGN AND THE BUMPER OF THE VEHICLE DETACHED. THE CONTACT WAS ABLE TO RESUME DRIVING. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
TL* THE CONTACT OWNED A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED WITHOUT WARNING AND CRASHED INTO AN EMBANKMENT. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES SUSTAINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN. UPDATED 04/08/16*LJ *CN
TL* THE CONTACT OWNED A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED. THE VEHICLE STALLED WITHOUT WARNING AND THE STEERING SEIZED CAUSING THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60-65 MPH, THE STEERING WHEEL WAS DIFFICULT TO STEER AND SUDDENLY SEIZED. THE VEHICLE OSCILLATED AND CRASHED INTO THE MEDIAN. IN ADDITION, THE VEHICLE STALLED AND FAILED TO RESTART ON THE FIRST ATTEMPT. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED WITH THE KEY IN THE ON POSITION, THE VEHICLE SHIFTED FROM THE PARK TO THE NEUTRAL POSITION. THE VEHICLE ROLLED FORWARD AND CRASHED INTO A PARKED VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE FAILURE OCCURRED TWICE. THE DEALER STATED THAT THERE WAS AN ELECTRICAL FAILURE IN THE TRANSFER CASE. THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
